Introduction

JKV Global Markets is dedicated to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy outlines the types of personal data we collect, how it is used, the conditions under which it may be disclosed to others, and how we keep it secure. We aim to handle all personal data in accordance with applicable data protection laws and regulations.

Information We Collect

We collect a variety of personal data necessary for establishing and managing your relationship with us. This includes:

• Full legal name, home address, and contact information, including email and phone number
• Date and place of birth, nationality, and gender
• Identification documents such as passport, driver’s license, and national ID
• Financial details including income, assets, liabilities, and banking information
• Employment history and occupation details
• Trading data including account balances, transaction records, trading preferences and behaviour
• Device information such as IP address, browser type, and location
• Communications between you and our team, including call recordings, emails, and chat transcripts

Why We Collect Your Information

We use your personal information for the following purposes:

• To verify your identity and fulfil regulatory requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) laws
• To open, operate, and maintain your trading accounts with us
• To process financial transactions, including deposits and withdrawals
• To monitor and analyse trading activities for fraud prevention and compliance
• To improve our products, services, and the user experience on our platform
• To communicate with you about service updates, account changes, or policy updates
• To offer promotional materials and marketing communications, where legally permitted and with your consent

Legal Basis for Processing

Our processing of your data is justified under several legal bases:

• Contractual necessity: When it is required to deliver services or fulfil our agreement with you
• Legal obligation: When required by laws and regulations, such as for financial reporting or regulatory compliance
• Legitimate interests: For business operations such as service improvement, fraud detection, and risk management
• Consent: Where we seek your explicit permission, for example, for marketing communications

Data Sharing and Disclosure

Your personal information may be shared with third parties in the following circumstances:

• With regulatory bodies or law enforcement, if required by law
• With banks, payment processors, and identity verification services to process your transactions
• With our subsidiaries and service providers under confidentiality obligations
• With legal and professional advisors for audit, compliance, or legal defence purposes, we strictly prohibit the sale of personal data to third parties.

International Data Transfers

Your information may be transferred to and stored in countries outside your jurisdiction, including those not offering the same level of protection. In such cases, we ensure appropriate safeguards, such as data processing agreements and standard contractual clauses, are in place to protect your data.

Cookies and Web Tracking

We use cookies and similar tracking technologies to provide essential features and functionality on our website, analyse user behaviour, and offer personalized content. You can manage your cookie preferences through your browser settings.
For more information, please refer to our detailed Cookies Policy.

Data Retention

Your personal data is retained for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically, we retain records for at least five years after our business relationship with you ends, in compliance with AML and regulatory obligations.

Security Measures

We implement strict technical and organisational measures to secure your data from unauthorized access, alteration, or loss. This includes encryption technologies, secure servers, multi-factor authentication, and regular security audits.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: Request a copy of the data we hold about you
• Right to rectification: Request corrections to inaccurate or incomplete data
• Right to erasure: Request deletion of your data under certain conditions
• Right to restrict processing: Ask us to limit how we use your data
• Right to data portability: Obtain and reuse your data across other services
• Right to object: Object to data processing based on our legitimate interests or for marketing changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Revised versions will be posted on our website with a new effective date.